Terms of Service

1. Agreement to Terms

Welcome to Verve Lantern. These Terms of Service govern your access to and use of our website, services, and content. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.

2. Services Description

Verve Lantern provides strategic marketing consulting services, including thought leadership development, content strategy, and workshop facilitation. Our services are designed to help organizations build meaningful connections through effective communication and strategic content.

The specific scope, deliverables, and terms of our professional services will be detailed in separate engagement agreements or statements of work. This Terms of Service document primarily governs your use of our website and general interactions with Verve Lantern.

3. Acceptable Use Policy

Permitted Uses

You may use our website and services for lawful purposes, including:

Accessing information about our services and expertise
Contacting us to inquire about potential engagements
Reading and sharing our published content with proper attribution
Subscribing to newsletters and updates
Participating in workshops or consultations as agreed

Prohibited Activities

You agree not to:

Use our website in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the operation of our website or servers
Use automated tools to scrape, copy, or monitor our website without permission
Impersonate Verve Lantern or misrepresent your relationship with us
Upload or transmit viruses, malware, or other harmful code
Reproduce, republish, or redistribute our content without authorization
Use our services for any fraudulent or deceptive purposes
Harass, abuse, or harm others through your use of our services

Fair Usage Guidelines

We expect all users to interact with our website respectfully and professionally. Excessive requests, automated queries, or behavior that places unreasonable strain on our systems may result in temporary or permanent restriction of access to our services.

4. Account and Access

Account Creation

Currently, our website does not require account creation for general access. However, if we introduce account features in the future, you will be responsible for:

Providing accurate and complete information during registration
Maintaining the security and confidentiality of your account credentials
Notifying us immediately of any unauthorized access or security breaches
Taking responsibility for all activities that occur under your account

Access Requirements

To access our services, you must be at least 18 years old or have reached the age of majority in your jurisdiction. By using our services, you represent and warrant that you meet these age requirements and have the legal capacity to enter into these Terms.

Account Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct that is harmful to Verve Lantern, our clients, or other users.

5. Service Availability and Modifications

Service Uptime and Maintenance

While we strive to maintain continuous availability of our website, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We will make reasonable efforts to minimize disruptions and provide advance notice of scheduled maintenance when possible.

Feature Availability

The features and content available on our website may change over time. We may add new features, modify existing ones, or discontinue certain offerings at our discretion. While we aim to provide consistent service quality, specific features are not guaranteed to remain available indefinitely.

Service Modifications and Updates

We reserve the right to modify, update, or discontinue our services at any time without prior notice. This includes changes to service structure, pricing, features, or availability. Significant changes that affect existing client engagements will be communicated directly to affected parties.

Geographic Restrictions

Our services are primarily offered to organizations based in Europe and North America. We may limit service availability in certain geographic regions based on business considerations, legal requirements, or operational capacity. If you are located outside our primary service areas, please contact us to discuss availability.

6. Intellectual Property

Content Ownership

All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Verve Lantern or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on this site is our exclusive property.

License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal and professional purposes. This license does not include the right to:

Modify, copy, distribute, or create derivative works from our content
Use our content for commercial purposes without written permission
Remove copyright or proprietary notices from our content
Transfer or sublicense your rights to others

User-Generated Content Rights

If you submit content to us, such as feedback, suggestions, testimonials, or other materials, you grant Verve Lantern a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, and distribute such content in any form or medium. You represent that you have all necessary rights to grant this license.

Copyright and Trademark Notices

The Verve Lantern name, logo, and related marks are trademarks of Verve Lantern. Other trademarks, service marks, and logos used on our website may be the property of their respective owners. Nothing in these Terms grants you any right to use any trademark, service mark, logo, or trade name of Verve Lantern or any third party.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

We encourage you to review our Privacy Policy to understand how we handle your information. If you have questions or concerns about our privacy practices, please contact us using the information provided at the end of this document.

8. Disclaimers and Limitations

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Verve Lantern disclaims all warranties, including but not limited to:

Warranties of merchantability and fitness for a particular purpose
Warranties regarding the accuracy, reliability, or completeness of content
Warranties that our services will be uninterrupted, secure, or error-free
Warranties regarding results or outcomes from using our services

9. Limitation of Liability

To the maximum extent permitted by applicable law, Verve Lantern shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from or related to your use of our services, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising from or related to these Terms or your use of our services shall not exceed the amount you paid to Verve Lantern in the twelve months preceding the claim, or €100 if no payment was made.

10. Indemnification

You agree to indemnify, defend, and hold harmless Verve Lantern, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising from or related to your violation of these Terms, your use of our services, or your violation of any rights of another party.

11. Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Any legal action or proceeding arising from or related to these Terms shall be brought exclusively in the courts of Cologne, Germany.

Dispute Resolution

In the event of any dispute, controversy, or claim arising from or relating to these Terms, the parties agree to first attempt to resolve the matter through good-faith negotiation. If negotiation does not resolve the dispute within 30 days, either party may pursue formal legal remedies through the courts specified above.

12. General Provisions

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Entire Agreement

These Terms, together with our Privacy Policy and any separate engagement agreements, constitute the entire agreement between you and Verve Lantern regarding your use of our services and supersede all prior agreements and understandings.

Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms without restriction. Any attempted assignment in violation of this provision is void.